Life according to me…

WE DID IT!

We are proud Verizon customers now and LOVE our new phones!! They overnighted the phones to me and I activated them this afternoon. Yes, I still have to call and cancel our Cingular contracts but that should be no problem as when I spent 2 hours trying to order the phones, I MADE SURE the cancellation policy was still in effect and exactly how to do it.

I look forward to calling on Friday and saying, CANCEL have a NICE DAY CINGULAR!!!

Can you hear me now?????? GOOD!

So. I finally called to try to see what the problem is with our damn phones. The guy I spoke to was nice and did a ton of tests and checks and such and figured out that our phone as well as the network sucks right now and he can’t figure out why. Could be a phone issue, could be a network issue. He said it seems like we have bad phones until I told him that LOTS of people are having issue.

So, he bumped up our service contract and basically canceled them with a catch of course. There was no fee, but we needed to go ahead and get new phones, start new contracts, and see if another type of phone would fix the problem. Now, we all know that it won’t fix the problem, but I went ahead with it because I was so glad he actually got me out of my contract. What will happen is I order new phones and start a new contract and then have 30 days to cancel the service and return the phones if I am not happy or there are still dropped calls and network issues.

The next 5 hours I spent trying to upgrade the phones. He told me I could do it online. Only one of the orders went through and the other line kept saying an order was in progress when it was not. I called customer service and was transferred to about 100 people. Once I finally got someone to help me and fix the problem, my cell phone dropped the FREAKIN CALL! It happened numerous times during my plight but this time the people didn’t call me back. I was right in the order process and boom, they were gone. Repeatedly this happened. For like EVER.

Anyways - I called this morning and finally got another phone ordered but I am fed up, so I decided as soon as they get here I will open them, activate them, and call the next day to cancel them and return them. I got online and ordered Verizon service - a comparable plan with nice features and GREAT phones for a GREAT price, and I can’t WAIT until they get here! Our bill will be cheaper for the same plan we have now - and sure, there isn’t rollover and our bluetooth features will be limited, but the phones will be KICK ASS and the service EVEN BETTER!

I am so excited about switching to Verizon! My best buddies, dad, step-mom and soon my mom are all on Verizon and so I will be talking to tons of peeps - AND TEXTING THEM - for free! WHOOHOOO!!!!!!

BALONEY!

I am SO TIRED OF MY CELL PHONE!!!!!!! We got this new swanky LG phones, supposed to be top of the line, and then Cingular merges with AT&T and our coverage goes to POT. You can bet that at least 5 times a day my cell phone will cut out and drop a call. Or I won’t be able to hear people I am talking to because they will fade in and out. Or I won’t get text messages that people have sent me hours previously. I AM OVER IT!

I am ready to save up some money to cancel our contracts and go with Verizon or TMobile or shoot, even that PCS stuff that offers unlimited minutes for a certain price. I am sick and tired of not being able to rely on my cell phone! Luckily we have a home phone I can use as backup - when I am at home, that is. But what about when I am in the car? Since when do I have to move outside or next to a window to use my phone? That’s what I have to do if I am talking to someone and they start to cut out. And in the car - forget it. You can bet the call will be dropped then. UGH!

Cingular used to be great. I don’t know if it was the merge with AT&T or what - but THEY SUCK! Anyone want to donate to the ‘help Mel and Steve break their contract with Cingular’ fund??????? AHHHHH!!!!!